Communications

Communications

Arbor

At Bluecoat Beechdale Academy we use Arbor  to help you stay connected with your child’s school life.

Through Arbor you can:

  • Sign your child up for clubs and trips
  • Book parent’s evening appointments
  • Manage payments for school activities
  • Top-up your child’s lunch account
  • Update your child’s details including their medical information
  • Monitor your child’s attendance, behaviour, and academic progress

The Arbor parent app is available to download on both Apple and Android phones, please visit your App/Play Store to do this.

If it is your first time logging into Arbor, you’ll need to set your password. We will send you a welcome email with a link to do this.

  1. Find the Welcome Email from Arbor
  2. Click the Login Link
  3. Set Your Password

For further help with using Arbor, please click here

 

Communication Protocol

To ensure you receive important updates, we kindly ask all parents and carers to register for Arbor to receive in-app messaging. Until registration is complete, any messages sent via the app will be accompanied by an email notification. By following this protocol, we can ensure effective, secure, and cost-conscious communication.

In-App Messing within Arbor

Use of the in-app messaging functionality provided by Arbor is encouraged for non-urgent communication.

 Examples include and not limited to:

  • Behaviour management
  • School Website & Social Media
  • Letters / Newsletters
  • Positive / Celebratory Communications
  • Upcoming Events (Inset Day, Sports Day)
  • Reports
  • Forms
  • Surveys
  • After School Detentions: for after-school detentions we will have the aim of the In-App message being sent within an hour before the end of the school day.

SMS Messaging

Urgent or time-sensitive messages with high potential consequences for students or parents/carers.

Examples include and not limited to:

  • Emergency school closure
  • Critical staff absences impacting student safety
  • Student Absence

Additional Considerations

There is no legal guidance for how correspondence should be sent, only that we need to send written correspondence. The academy will consider alternative communication methods for those who may not have access to digital platforms.

Contact Us

Bluecoat Beechdale Academy
Harvey Rd
Bilborough
Nottingham
NG8 3GP (for Sat Nav purposes please use: NG8 3BB)

E-mail: office@bluecoatbeechdale.co.uk
Tel: 0115 913 5211

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